Last Updated: January 3, 2024
What data do we collect?
We may collect the following types of personal data:
- Identity Data: Your name, email address, mailing address, phone number, and other similar information.
- Usage Data: Information about how you use our website or services, such as your browsing history, search queries, and page views.
- Device Data: Information about the device you use to access our website or services, such as your IP address, operating system, and browser type.
- Location Data: Your approximate location, if you consent to sharing it.
- Financial Data: Payment information, such as your credit card number or bank account details, if you make purchases through our website.
How do we collect your data?
We respect your privacy and are committed to protecting your personal data. We primarily collect your data directly through your interactions with our products and services:
- Account creation and orders: When you register for an account or place an order, we collect information like your name, email address, billing information, and delivery details.
- Customer feedback: We welcome your feedback and collect data when you participate in surveys, leave reviews, or contact us through message boards or email.
Beyond direct interactions, we may also collect data:
- Device information: We may automatically collect information about your device, such as its type, operating system, and browser type, to help us improve our services.
- Usage data: We may track your interactions with our websites and apps, such as the pages you visit and the features you use, to personalize your experience and optimize our offerings.
How will we use your data?
We use your data for specific purposes that fulfill our obligations and enhance your experience:
- Process your orders and manage your account: We need your basic information (name, address, etc.) to fulfill your purchases and manage your account effectively.
- Provide and improve our services: We may use your usage data to analyze user behavior and optimize our platforms for a smoother experience.
- Respond to your queries and requests: Your feedback and inquiries help us assist you promptly and efficiently.
Personalization and Communications:
- Personalize your experience: We may use some data (like browsing history) to personalize product recommendations and tailor content to your interests.
- Send you relevant marketing communications: With your consent, we may email you about special offers, news, and updates about our products and services that we believe you might find valuable.
How do we store your data?
We understand the importance of data security and take various measures to safeguard your information:
- Secure locations: We store your data on secure servers located in the hosted server which utilize industry-standard security protocols and access controls.
- Encryption: All data at rest and in transit is encrypted with strong algorithms to protect it from unauthorized access.
- Regular backups: We regularly back up your data to ensure its availability and to enable recovery in case of unexpected events.
- Security monitoring: We continuously monitor our systems for potential security threats and vulnerabilities.
We only retain your data for as long as necessary to fulfill the purposes for which it was collected, as required by law, or with your consent. After this period, your data will be securely deleted or anonymized:
- Account data: We retain your account data for as long as your account remains active and for a grace period afterwards to allow for account restoration if needed.
- Transaction data: We retain transaction data for as long as necessary for legal and financial record-keeping purposes.
- Usage data: We may retain anonymized usage data for longer periods for statistical analysis and improving our services.
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
Google Analytics is enabled on this website and will collect visitation information and associate it with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users’ cross device behaviors. By browsing this site, you consent to have Google Analytics to automatically collect this additional data, which can be access and/or deleted by you at any time via the “My Activity” section of your Google account.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We comply to California Consumer Privacy Act (CCPA). As a California resident, you have the option to:
- Access Your Personal Information: You can request a detailed report of the categories and specific pieces of personal data we have collected about you. This includes information such as your name, email address, browsing history, and purchase history.
- Delete Your Personal Information: You have the right to request that we erase any personal data we hold about you. However, this may not be possible if the information is necessary for fulfilling a legal obligation or completing your current transactions.
- Opt-Out of Data Sharing: If we sell your personal information (as defined by the CCPA), you can request that we stop doing so. We will honor all opt-out requests submitted through this page.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable you to sign in, save your shopping cart, and access secured areas.
- Performance Cookies: These cookies collect anonymous data about how users interact with our website. This information helps us identify areas for improvement and optimize your browsing experience.
- Functionality Cookies: These cookies remember your preferences (like language or location) and personalize your visit. They may also power certain features like live chat or video playback.
- Targeting/Advertising Cookies: These cookies track your browsing activity across different websites and may be used by third-party advertising networks to deliver targeted ads.
Your Cookie Choices:
You have control over the cookies used on your device. Most web browsers allow you to manage your cookie settings, including blocking or deleting cookies entirely. You can also adjust your preferences directly on our website's cookie consent banner. Please remember that disabling certain cookies may impact your website experience and limit some functionalities.
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